FAQs

Our Products

How is my daily blend personalised?

All of our vitamins and minerals are customised depending on your health quiz responses. Additionally leafy greens, superfoods and all other ingredients are tailored depending on your current diet and nutrient gaps. 

How and when should i take my All In One Daily Greens and Superfood Blend

Once per day is ideal for maximum nutrient absorption and benefits.

Mixing: Add one scoop of your personalised blend to at least 250ml of water. Stir well for 15 seconds or use a shaker for better smoother consistency. Adding fruit and other leafy greens works great too and only adds to consuming further nutrients.

Consuming earlier in the day maximises impact by fueling you with nutrients and to start your day with a nutrient boost. You can also adjust timing before any meal in the day needing nutritional support.

How long does it take to notice a difference?

Everyone's lifestyle , health and nutritional intake differs therefore it's difficult to pinpoint. Some may notice the difference earlair, however consuming your daily greens and superfood blend for more than 90 days ensures you are nourishing your body like never before.

It promotes various aspects of health, including gut health, immunity, healthy ageing, energy production, better focus, healthy hair and nail growth, stress management and mental cognition - all in a single serving.

Are your daily greens Gluten and Nut Free?

Yes! While our blends do not contain gluten and nuts, our manufacturing facility handles other products containing processed milk, cereals containing gluten, egg, soya, and nuts. We cannot guarantee against possible cross contamination, however these events are quite rare and we only partner with responsible manufactures.

How is your daily greens flavoured?

We source flavours and harness natural sweetness from whole foods such as dates. This superfood offers antioxidants, calcium for bone health, muscle-supporting magnesium and vital potassium. No artificial sweeteners are used, not even stevia.

Are your daily greens free from nasties? 

What you won’t find in a Novadose blend is anything nasty. No preservatives, no artificial colours or flavours, no fillers or binders, we leave out all the bad stuff. Our superfood blends boast nature’s wholesome nutrition. Only the good stuff inside!

Can the ingredients change?

At Novadose, we never want to stand still. We are continually fine tuning the optimum blends to improve nutritional and health impacts, enhance taste and source quality ingredients, some of which are seasonal. Therefore your precise ND ingredient combination may vary slightly over time.

Subscription Management

Do I have to subscribe?

Absolutely not! 

The subscription is designed for your convenience to ensure you have a fresh supply every month with added savings for you. 

What are the benefits of subscribing? 

A subscription is a great solution for those committed to nourishing their body daily while navigating life's demands. By making this powerful superfood blend a recurring addition to your routine, you're giving your health top priority. Never skip a nutrient dense serving or risk running out when you're at your busiest. Your personalised nutrition arrives automatically, fueling you with wholesome energy and peace of mind.

Our subscribers mean a lot to us and  will also receive these awesome perks:

✓ Over 20% off every month

✓ Skip, amend, pause or cancel anytime

✓ 100% recyclable refill pouches

✓ Exclusive invites & rewards

Can I make changes to my subscription?

Yes, you can easily modify, skip or cancel your delivery.

Can I skip a month or pause my subscription?

Yes you can and it is easy to make a change and see all of the options available to you. 

Go to Account > Subscriptions > Delivery Schedule

Can I swap or make changes to the blend I have on subscription?

Yes, we always recommend taking the quiz every 3 months. This will ensure your blend remains personalised to your evolving diet.

Do I have to give notice to cancel my subscription?

Yes, however your order cannot be cancelled once it's being formulated as it's personally made for you.  

For pre-blended products please ensure you give us 3 business days notice before your next delivery is due to ensure this can be cancelled in time for you.

Shipping & Delivery

How long does shipping take?

Delivery times for your personalised blends vary. The first blend, crafted to meet your needs, can take 7 business days as it's meticulously prepared and optimally dosed. 

For repeat orders, which benefit from previous stored data, it can take 1-3 working days once dispatched. Additionally, pre-made blends typically require 3-5 business days for delivery. 

However, please note that during high demand periods or external factors like courier delays or customs checks, delivery times may be extended. We also offer an express shipping option for next day delivery for the pre-blends .

Where do you ship to?

We currently ship to United Kingdom, and Europe. We have plans to expand in the future.

What are the shipping charges?

Standard UK shipping is free for orders. 

Express delivery costs £6 for next-day service (T&Cs apply).

For Channel Islands (Guernsey, Isle of Man, Jersey) or Ireland, shipping is an additional £5 or is free for orders of £100 or more. 

Purchase Options

How do I update my payment method?

To update your payment method - go to billing information, update card and save.

Please note cards must be registered to the billing address on your subscription.

How do I change or cancel my order?

If you are an ND member, you can view your upcoming order details by logging-in to you account. You can make changes to your order any time before your next order date.

What is your money-back guarantee and return policy?

We have a simple and straightforward return policy. You have a 28 days window from purchase to return any pre-blended unused items for a refund. Please visit our delivery and return page for full details.

What payment methods do you accept?

We accept the following payment methods:

  • Mastercard
  • Visa
  • Discover
  • American Express